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  • Stock Footage
    • Animals/Wildlife
    • Buildings/Landmarks
    • Business/Finance
    • People
    • Foods and Drinks
    • Industrial
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    • Transportation
Motion Backgrounds
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    • Animated Animals
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    • Green Screen Actors
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    • Stock Music
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Pre-Purchase Questions

How much does it cost to join The Stock Footage Club?

The Stock Footage Club is a one-time payment. (You pay once for unlimited access to all assets)

 

We are planning to always be a one-time payment membership, however in the future, once our library expands we are planning to increase the price progressively.

Is the Stock Footage Club a one-time fee?

Yes. Your membership is a one-time fee without any further payments.

Are there any hidden or extra fees?

No. You will receive unlimited access to all of our stock footage videos and various other elements such as animated elements, motion backgrounds, and special effects, etc. We do not have any limits, credit systems or restrictions on our library.

How many files can I download per day?

You can download unlimited files per day.

How often are you updating the library?


We will be regularly updating our library with new stock video footage and other various video elements. As a founding member, you will receive access to all future files for free.

We are planning to update the library with hundreds of video clips per week. 

Can I download files from all categories?

Yes, as explained previously, you will receive unlimited access and downloads to our whole library.

What payment methods do you accept?

We accept PayPal as a payment method. 

 

If you do not have a PayPal account, you can checkout without one using you credit card through PayPal.

Do you offer a free trial?

Free trials are usually available for recurring memberships. Since Stock Footage Club is one-time payment with unlimited downloads we do not offer a free trial.

What are the upgrades/upsells?

You will receive unlimited access to all of our stock video footages and other video elements. 

 

We do have an additional optional upgrade to our Video Creators Club which gives you unlimited access to our online video creator platform. This is 100% optional and not required to access The Stock Footage Club. 

Does it work offline?

To access the main Stock Footage Club membership library, you will be required to be connected to the internet to browse our library. 

 

Once you have downloaded the stock footage to your computers hard-drive, you will be able to use the video file without a connection to the internet. 

Stock Footage Questions

Resolution

All video clips are filmed and delivered in HD resolution.

A very large majority of the video clips are in 1080p. (1920 pixels x 1080 pixels)

Some of our newer video clips are in full 4k resolution. We also have just updated our 4k library. 

All video clips can be scaled and resized in a majority of top video editing applications.

File Type

All stock footage video clips are formatted in standard video formats that are importable in 99% of video editing applications and software. Around half of our clips are formatted in .mp4 video format. The other half of video clips are formatted in .mov raw format.
If your software application does not support these standard formats you can use a free online video converting app to convert the file to the format of your choice.

File Size
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Are the clips compatible inside my video editor?

A very large majority of video editors and creation tools will support our video clips.


Our video clips are formatted in standard .mp4 and .mov video formats.


Please refer to your creation tools to check to see if they support standard video formats.

Do the video clips have background sounds?

No. A majority of video clips do not have background sounds. If video clips have background sounds we will usually mute them, as they are mostly distorted and low quality. We plan to have other products that contain sound effects and music that you can use in conjunction with video clips from The Stock Footage Club.

Account Questions

How do I login to access The Stock Footage Club?

Please click this link to login and access your purchase. 

How can I change my password?

Once you have logged into your account, please navigate to your my account page to change your password.

How can I change the email associated with my account?

Once you have logged into your account, please navigate to your my account page to change your email address.

How do I download an invoice for my purchase?

Once you have logged into your account, please navigate to your my account page -> purchases, you will then be able to download your invoice. 

How can I see which files I have previously downloaded?

You can go to your My Account page and access your previous downloads. 

I used the incorrect email for my purchase, what should I do?

Please contact us using the link below so we can resolve this error. 

I forgot my password, what should I do?

Please contact us using the link below so we can resolve this error. 

I forgot my login email, what should I do?

Please contact us using the link below so we can resolve this error. 

How do I access the promised bonuses?

The promised bonuses are inside the My Account page, they are located on the main sidebar. 

Technical Questions

Why can't I login?

If you are experiencing any issues while trying to login, please contact us with your purchase receipt.

Why is the preview video such bad quality?

Please use the “Report Error” on the videos listing page to report this error.

Why is the video I am trying to preview not playing?

Please use the “Report Error” on the videos listing page to report this error.

Why is the download not starting when I click the download button?

Please use the “Report Error” on the videos listing page to report this error.

Why is the download failing when trying to download?

Please use the “Report Error” on the videos listing page to report this error.

The download displays a virus warning prompt, should I be worried?

Please use the “Report Error” on the videos listing page to report this error.

Once downloaded, the file will not play on my computer?

Please use the “Report Error” on the videos listing page to report this error.

Why can't I import the video file into my editing program?

Please make sure the file is compatible inside your program, if it is, please contact us with the video title and URL of the particular file that is not working.

404 error while downloading

Please use the “Report Error” on the videos listing page to report this error.

Incorrect information on listing (title, download, preview etc)

Please use the “Report Error” on the videos listing page to report this error.

License Questions

What does your license allow?

Our license allows you to use our stock video footage and other video elements inside your own personal and commercial projects and also projects that you are working on for your client/s.

 

Our only restriction is that you cannot redistribute or resell the videos as stock footage videos in any way. 


You can use these videos in your own work and you include these videos into a bigger project for clients. A couple of examples include a video carousel on a webpage or a sales video for a client. Another example would be if you created video intros or outros using our backgrounds – you would be able to sell those.

You can read the full license details here.

Can I use a video in different media formats?

Yes, you can use the videos in any media format … websites, videos, webinars, live-streaming videos, social media sites, Facebook, Twitter, Instagram, on Powerpoint and Keynote presentation slides, etc.

You can use each video as many times as you wish and in as many formats as you wish … without additional charge.

If you are unsure about any proposed usage, please contact our helpdesk and we will clarify the situation.

Can I use your footage in my clients projects?

Yes, the license agreement provides commercial usage which allows you to use the videos in works that you create for clients.

If you are unsure about any proposed usage, please contact our helpdesk, and we will clarify the situation.

Do I have to attribute/credit when I use your footage?

All our videos are provided on a non-attribution basis, so there is no necessity to link back to our site.

Do I need to pay every time I use a video?

Your investment in The Stock Footage Club is a one-time fee.

You can use each video as many times as you wish without additional charge.

Payment Questions

How do I purchase Stock Footage Club?

You can purchase The Stock Footage Club through the special founders discount. The Stock Footage Club is an online product that will be automatically delivered to your email. 

What payment methods do you accept?

We accept PayPal. 

I have purchased, but did not recive login details!

Please contact us using the link below so we can resolve this error. 

Can I request a refund/return?

Please contact us using the link below so we can resolve this error. 

Your question not answered, and still require assistance?

Contact Dedicated Support Here

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